OnePlus 7 Pro Problems And How To Fix Them

Although the OnePlus 7 Pro is one of the best 2019 Android smartphones you should buy, but in fact, it’s not perfect. It’s still very impressive, but we have started seeing complaints about several frustrating problems and bugs with OnePlus 7 Pro. So, in this post, we’ll show you all potential solutions to fix these issues on your phone with the latest update.

You dont need to visit the T-Mobile store for help or browse the OnePlus forum for hours. Simply follow our tricks to fix the issues. Additionally, we’ll regularly update this post with useful and fixes as they are available.


Before getting started, you should make sure your phone is running on the latest software. As of right now, it’s the Oxygen OS 9.5.8 with a ton of fixes.

How To Fix OnePlus 7 Pro Problems

OnePlus 7 Pro Battery Life Problems

The first problem we want to mention is the battery life. It’s a never-ending cycle when every smartphone user complains about battery life. We have also seen a lot of them about the new OnePlus 7 Pro due to the big display and 90Hz refresh rate only powered by a 4,000 mAh battery.

Despite the 6.67-inch screen with the most massive battery over any OnePlus phone released, we still see complaints.

First, you should head to Settings and make sure there is not an app misbehaving and draining your phone battery. Simply tap on Settings > Battery and check what’s at the top of the list. It’s usually the Android system, Android OS, or the Display that will use the most battery. But, if there is something else at the top, it’s not right. Just uninstall it, disable the app, or “Force Close” the app to kill an app that is eating up the battery.

You should also customize location settings, turn down the screen brightness to under 40% or automatic, disable 90Hz, as well as close running apps in the background. Remember to take advantage of battery optimizations on Android Pie.

OnePlus 7 Pro Fingerprint Scanner Problems

The next problem is the fingerprint scanner inside the OnePlus 7 Pro display. The scanner is below the glass, and it’s neat. But, we have also seen a lot of complaints when the unlock speed is slow, and even doesn’t work all the time.

To fix it, the first thing is to delete all your saved prints, clean your hands, as well as the screen. After that, re-add the fingerprint recognition process. If you removed or stuck a new screen protector, they might change the angle and depth of the reading process, so you should redo it after doing one.

Then, head to Settings and tap the search icon and enter Pocket Mode. It’s an optional setting and you can activate it if your fingerprints can be read from the scanner in your pocket, which also drains the battery.

OnePlus 7 Pro WiFi Problems

If you’re having WiFi problems with your OP7 Pro, you can try to turn your WiFi off and and enable it again. If possible, power off your Wi-Fi router for a couple of minutes, or unplug it for 5 minutes before turning it back on. Another option is heading to Settings > WiFi and delete your wireless network. After that, reconnect to it, type in the password, and try connecting it again. The process will reset the connection between your phone and WiFi router and give a fresh start.

As far as Wi-Fi calling problems, OnePlus knows that and is working on a solution.

OnePlus 7 Pro Camera Problems

In 2019, OnePlus really makes a big change for the cameras, both front and back, but there are still some complaints, mainly about the photo quality or the slow speed of the auto-focus.

So far, we have heard many complaints of OnePlus 7 Pro users about the slow auto-focus, especially in the dark or poor lighting or the camera is not possible to see anything to focus on. You will have plenty of options with the primary camera, wide-angle, and a telephoto zoom to take great photos.

There are a few reports about the selfie camera when it keeps popping up on without any reason, which is getting trouble. Although OnePlus has already acknowledged these camera issues, they are still working on a fix. But, there is a simple trick to fix the issue that is disabling NFC.


There was an update on May 28th released for OP7 Pro with camera improvements, and there will be a bigger camera-fixing update in June.

OnePlus 7 Pro Text, VoLTE, WiFi Calling Problems

The OnePlus 7 Pro is also released by T-Mobile carrier, but it can work on other carriers like Verizon and AT&T. While the T-Mobile variant is great, those who are using Verizon carrier are having problems with 4G LTE, calls, or sending MMS messages. So, make sure you are using the right APN settings.

Here is how to fix text problems with Verizon OnePlus 7 Pro. You can contact Verizon and they will walk you through a few steps. You can also try to sign in your account, then go to My Verizon > My Device > Activate or Switch Device and activate an Existing Line. The, follow the instructions on the screen. From there, you can find what your needs to communicate with Verizon.

If you are encountering problems with Wi-Fi calling drops, LTE issues, or other things, OnePlus is working on a fix for those problems.

The recent updates have already addressed those issues, like the camera popping up and other fixes are still on the way.

OnePlus 7 Pro Display Issues

There are not any complaints about OnePlus 7 Pro display like older models, there are still a few odd bugs. If you are having trouble with the display colors, you can easily change them in settings. OnePlus gives its users more control than other Android manufacturers.

However, we have seen a few reports about the screen not being perfectly aligned with their phone.

OnePlus 7 Pro comes with a high 90Hz refresh rate, so your eyes need a day to get used to it. You can also head to Settings > Display and set it at 60Hz. It will improve your phone battery life as well.

If you have trouble with tap-to-wake and ambient display features, you should install the latest update to solve ambient display problems.

These are common OnePlus 7 Problems as well as their fixes. If you encounter other issues in your OP7 Pro, let’s know in the comment below. We’ll try to find out solutions to help you.