Power issues, which suddenly prevent smartphones from powering on, are caused by system errors and hardware damage. When a phone suddenly shuts down and gets stuck on the black screen, system crashes are the main problem. These symptoms will lead to a final result that the phone won’t turn on.
In fact, these symptoms are related to software problems or hardware damage, and new phones even deal with them as well. If you are using an iPhone XS Max and are encountering this same trouble, here are a few suggested workarounds to remove system errors from the underlying cause. Find out solutions when your iPhone XS Max suddenly gets stuck on the blank screen or suddenly shuts down.
Solutions To Fix iPhone XS Max Suddenly Shutting Down Or Gets Stuck On Blank Screen
Before getting started, you should first charge your iPhone XS Max. An obvious reason why your iPhone doesn’t power on is due to the exhausted power. It also denotes that your phone needs charging. So, you should plug your phone into the charger and then wait for at least 20 minutes to charge your device. Additionally, make sure it’s charging properly or else you will deal with no charging. If your phone could recharge, you could then perform these subsequent solutions to clear out system errors that is causing your phone to suddenly shut down.
Solution 1: Force restart your iPhone XS Max
To close background apps and services that could have caused your iPhone to suddenly crash, you should force restart your iPhone XS Mã by following these steps:
- Press and quickly release the Volume Up button.
- Do it the same with the Volume Down button.
- Long press the Power button until you see the Apple logo.
A force restart will also get rid of cached files stored on your phone memory and refresh your device operating system. All your data saved on the internal storage won’t be affected after the process, so backing up is not necessary.
Solution 2: View and check battery usage for apps
Fast battery draining issue is also one of the factors causing the problem. When your phone battery drains, it will quickly shut down and won’t power on until you charge it. To resolve this problem, you should check the battery usage information of your iPhone to get some clues on what’s is causing your battery to drain so fast. Here’s how to view your battery usage.
- Navigate to Settings-> Battery menu. From there, scroll down to the Battery Usage section and you can see more details of the battery consumption in the Last 24 Hours or Last 10 Days.
You can now check which apps are eating much your phone’s battery in a specified period of time, simply tap on your preferred tab and scroll down to the Activity By App section.
If there is any unusual power consumption from an app, manage that application. It might have gone rogue and then made fast battery drain, which caused your iPhone to abruptly shut down and could not power back on unless it’s charged again.
Solution 3: Update your iPhone to the latest iOS version
Keeping your iPhone software always up-to-date is a great ideal to get an optimal performance. The updates will get rid of bugs and malware causing system problems. If your iPhone is connected to a stable Wi-Fi and has at least 50% battery life, then you can update your phone to the latest iOS version in a few minutes via over-the-air. Here’s how to get it done:
- Open Settings app from your Home screen.
- Tap on General > Software Update.
If there is an update available, you will see a notification displaying the iOS version and other relevant information. Once you are all set, tap on Download and Install new update section. After that, follow the onscreen instructions to complete the update process.
Installing pending app updates is also a good solution especially when the problem is caused by outdated apps. To check for pending app updates on your iPhone XS Max, just do the following steps:
- Launch App Store from the Home screen.
- Scroll down and tap on Updates tab at the bottom and you will see a list of apps with pending updates.
- Tap on Update button next to each app to update it individually.
- You can also choose Update All option to simultaneously update all apps.
After installing updated, you should then reboot your iPhone. This will ensure all new changes are properly applied to as well as clear out all junk files cached into your device’s internal storage.
Solution 4: Factory reset your iPhone XS Max
If the problem still persists after doing the previous workarounds, you might be encountering a fatal system error or hardware damage. To get rid of fatal system errors, you need to perform a full system reset on your iPhone XS Max. The process will erase everything from your phone internal storage, including system errors, bugs that are corrupting your phone’s battery or power system. While this solution gives a higher chance of resolving complicated system issues, all the saved information on your iPhone will be lost. To prevent from permanent data loss, you should first back up your important files. Once done, follow these steps whenever you want to reset your iPhone XS Max and restore it to the factory defaults:
- Open Settings app from Home screen.
- Tap on General > Reset.
- Choose Erase all content and settings option
- When prompted, enter your phone passcode.
- Tap on the popup to confirm a factory reset.
You can also use iTunes software on your computer to restore your iPhone XS Max to the factory defaults.
Other solutions you could try among the last options are recovery mode and DFU mode restore. These methods will be useful when you deal with major system problems that could not be fixed by a factory reset. Both methods are only carried out by iTunes.