I know you love your iPhone and iPhones are obviously more popular than other Android devices since the premium experience it offers. When your beloved phone fails to turn on, don’t panic or think about buying a new one immediately. Instead, you can try to troubleshoot your iPhone first.
This post has been written to help those who are having trouble with their iPhone when it is not possible to turn on. The solutions offered from pretty simple ideas to complex ones. Make sure you try all of them without fail since your iPhone might work again when you only follow one method.
How to Troubleshoot iPhone Without Turning on
Charge your iPhone
While it sounds easy to start off, this is the first thing you should try. Your iPhone might run out of battery completely, so it could never power on. Even when you charged it a few hours ago, sometimes malfunctioning cable or charger is the main cause. It’s a very common mistake that many iOS users are facing. Simply follow these steps to do so:
- Make sure to charge your phone with a different charger so that the fault does not come from your device and the charger
- Connect your phone to charger for at least 30 minutes. Sometimes, it could be a battery
- Make sure the charging cable, charger, and battery still work fine. It is the basic step to find out the reason.
Force restart your and check if it could the issue
Although it still sounds basic and absurd to try, make sure you don’t miss out on the basic methods since purchasing a new iPhone or repairing it is more expensive than spending few minutes of your time. After charging your phone for about 30 minutes, but and it wouldn’t turn on, you can restart it.
Here are steps you should do
On earlier iPhone models like iPhone 6S/6S Plus, 6, 6 Plus: Press and hold simultaneously for about 10 seconds.
On iPhone 7/7 Plus models: press and hold the Power + Volume Down buttons at once.
On iPhone 8, or later and 2018 iPad Pro, press and release the Volume Up button. After that, press and release Volume Down button. Finally, press and hold the Power button until you see the Apple logo on the screen
Reset your iPhone to Factory Settings
Most iPhone users don’t like restoring their iPhone to factory settings since the process will erase all the data on their phone and then reset it back to how it was when they unboxed it. Even if you haven’t made a backup recently, this is something you should still try to make sure your iPhone is working or not.
- Check if your iPhone is detected by the computer by connecting it with a lightning cable
- If you don’t see your iPhone icon in iTunes, switch it to Recovery Mode on your device
To switch on Recovery Mode on the iPhone:
- If you are using newer model owners including iPhone 8/8 Plus, iPhone X and later, you can do so by pressing the Volume Up button once, then Volume Down button once and then holding the Power button until it boots into recovery mode
- If you are using iPhone 7, 7 Plus, simply hold Power and Volume down buttons at once until it enters recovery mode
- If you are using an iPhone with Home button, just press the Home button along with Power buttons together for 10 seconds.
After your iPhone has successfully entered recovery mode, continue the steps below:
- Click on your iPhone icon in your iTunes software
- Click it and find out ‘Restore iPhone’ option
- There will be a prompt asking you whether you want to back up and you can use it
- If it doesn’t work, clean your iPhone and restore it to factory settings
- Wait for the process to complete and check if your iPhone could turn on in case it was prevented to boot up by some software issue or hardware issues
- Once switching on, you can easily detect if the problem comes from a hardware component by running a diagnosis
Boot your iPhone into DFU Mode to Restore
In spite of the warnings, sometimes you update your iPhone when the battery life is low and then it gets stuck during the OS installation. Some iPhone users found themselves in a situation where they tried to jailbreak your iPhone and it was not possible to turn on. In this scenario, booting in DFU mode and then restoring your iPhone will help.
- Connect your iPhone and make sure it is turned off when you are attempting to restore it
- Press and hold the Power button for 3 seconds
- Release it and hold the Volume Down button
- While holding it, continue to hold down the Power button for 10 seconds
- The same process can be applied for iPhone models with the Home and Power button.
- Release the Power button while still holding down the Volume Down/Home button for 5 seconds to enter DFU mode
When the process is completed, your iPhone screen will remain black but you still get an instruction in your iTunes that prompts you to recover your iPhone. Some users can make their iPhone turn on when performing a DFU Mode restore. So, follow iTunes and keep reading instructions to reset it.
Common Things You Should Check If Your iPhone Won’t Turn On
- Get started by checking if there is any physical damage on your iPhone
- Smartphones are more durable but a drop can affect the internal components
- Check if there is any damage near the charging port, on your charging cable and any water residue
- If you are going to claim warranty, you should know that AppleCare+ is the only way to get a repair, but you still need to pay the additional fees
Such an issue for iPhones is not rare and if your iPhone is under warranty, you should not worry about. The Apple service center can take care of it if there is not any physical or water damage to your phone. If a hardware component needs to be replaced, it could be very expensive and it’s not the best idea, especially if your iPhone is an older model.
Knowing that fixing an iPhone that won’t turn on is not as complicated as it sounds since there is a bunch of proper solutions that you can try on. After the basics are all done, but the device does not still work, you should visit a service center for a teardown and find out if it can be fixed by just paying a nominal cost. At the end of the day, it’s about finding the best method for you and choosing the right option.