With the release of WatchOS 6 version, Apple Watch users can now download and install apps directly on their Watch without the need for an iPhone. This is the biggest change made by Apple for its Apple Watch devices, made them become more independent. In WatchOS 6, Apple Watch works more independently and the App Store is now on your Apple Watch. The appearance of the App Store is turning Apple Watch into a standalone device. However, since it’s the first WatchOS version that Apple adds App Store to it, your Watch still encounters problems with downloading apps directly from the App Store. One of the common errors is related to connectivity. If you are encountering the same problem on your Watch when it won’t connect to the App Store, there is a list of potential solutions you can try.
How to Troubleshoot an Apple Watch that won’t connect to the App Store
First of all, you need to check the App Store services. Sometimes, they are not available at the moment. In this case, you should wait until the problem is fixed and the App Store server works properly again. If you ensure there is no problem with the App Store server but your Watch still won’t connect, then try the following solutions.
Solution 1: Refresh Internet connection
You can start by checking your Internet connection from a wireless router. If you can access your network equipment, then perform a restart. This can help you get rid of the unexpected Internet connectivity symptoms caused by minor firmware issues. Simply follow these steps to restart your modem:
- Press the Power button to switch it off
- Once it’s off, unplug its adapter from the power source.
- After a minute, press the Power button to turn it back on.
- Wait until the signal becomes stable and then reconnect your Watch to Wi-Fi.
You can also toggle Wi-Fi on your Watch to refresh the Internet connection by turning it off for 20 seconds and turning it back on. Follow these steps below
- Go to Settings on your Watch
- Tap on Wi-Fi and toggle its switch off
- After 20 seconds, tap on the switch again to re-enable Wi-Fi.
Another old trick, but very effective in fixing minor problems is Airplane Mode tweak. Once you enable it, it will restart all wireless radios and services on your Watch and eliminate random errors that have prevented your Watch from connecting to the App Store. To do so:
- Launch the Settings app on your Watch
- Tap on Airplane Mode.
- Toggle it on. While the Airplane Mode is on, restart your Watch 4.
- Launch the Settings app again and toggle the Airplane mode switch to off
- Press the Digital Crown to return to the Home screen.
Now, try to connect to the App Store and check if the problem has been fixed. If it still does not help, move on to the next method.
Solution 2: Check date and time settings on your watch
The incorrect date and time settings on your Watch can also cause your wrist to fail to connect with the App Store, which leans to downloading errors. So, to make sure it’s not the main problem that halts your Watch from connecting to the App Store, you should check the date and time on your Watch.
Before you adjust the date and time information on your Apple Watch, you should first manage the time settings on your paired iPhone first. To do so:
- On your iPhone, go to Settings-> General-> Date & Time . from there, tap on the option: Set Automatically.
You can also change the date and time manually by tapping on the given option on the screen.
If it does not help, you can set a custom time based on your time zone by following these steps:
- Head to Settings on your Watch.
- Tap on Time and tap on the middle of the Time screen.
- Turn the Digital Crown for the adjustment
- When done, tap on Set
Reboot your Watch to apply these changes, and check if that fixes the App Store problem on your Watch.
Solution 3: Update your watch to the latest WatchOS version.
Installing an update is a good solution in case system data errors are the main cause. Updates usually include patches that are created to get rid of bugs and malware. Before you proceeding, make sure to charge your Apple Watch fully and connect it to the charger until the process is done. Once you are ready, simply do the following steps:
- Launch the Watch app on your paired
- Select the My Watch
- Tap on General > Software Update.
- Download the update for your Watch if it’s available.
- Enter your iPhone passcode when prompted to continue the process.
Wait for the process to complete. Make sure your iPhone is connected to Wi-Fi during the process. The update process could take about 30 minutes until it’s done. After the update, restart your Watch to save the new recent system changes.
Solution 4: Reset network settings of your iPhone
Performing a network reset on your paired iPhone is one of the last resort to fix the App Store issue if the network errors are the main reason. Here is how to perform a network settings reset:
- OpenSettings app from your phone home screen.
- Tap onGeneral > Reset.
- Choose the Reset network settings option. This option will reset all your network settings to the default network values.
- Enter your iPhone passcode and tap on the popup again to reset network settings on your iPhone.
Reboot both your iPhone and your Watch after the reset. After that, reconnect your iPhone to a Wi-Fi and check if it has already fixed the App Store connection problem on your Watch.
If your Watch is still unable to connect to the App Store, you should check the Apple ID on both your device. Make sure you have been signing in the same account. If all else still does not help and you Watch cannot connect to the App Store, you can contact your carrier to check the current network signal.