After updating to the latest iOS 12 versions, some iPhone users reported a problem with the physical volume buttons of their iPhone when they tried to raise or slow down the volume and they noticed that the iPhone volume buttons were not working. When pressing the buttons, nothing happened. It seems to be a hardware issue, but taking your iPhone to the nearest Apple Store, there are a few things you can try since the bug in the software or dust on the volume buttons or can be the main culprits. If the software is the cause, then a restart or a software update can solve the problem. If the buttons or charging port are dirty, you will need to clean the port and the buttons first. There are a few simple, but effective tricks that you can apply. Let’s see the troubleshooting methods to fix this.
How to Fix iPhone volume buttons not working
Restart your iPhone
If you saw your iPhone volume buttons that were not working, the first thing you should do is to perform a simple restart. Every iPhone might act oddly sometimes, so a restart can fix several issues. Simply press and hold the Power button for a few seconds until the slider shows up. Simply drag it to the right to power off your iPhone. If you are using iPhone X or later models, press and hold Power along with one of two Volume buttons for a few seconds. Once your phone is off, press and hold the Side button again to power it on.
Press volume buttons
You can try pressing the volume buttons several times. If you don’t hear the clicking sound, then there is a chance that the buttons are stuck inside. Keep clicking on it until your iPhone volume buttons return to normal, or you can visit one of Apple Stores to fix it.
This simple trick can help iPhone volume buttons come back to the normal state. You should try to toggle the ring/silent button and then press volume buttons. For some iPhone users, this simple trick helps you fix the problem and the buttons started working normally again.
Another simple trick that may work for you is “Apple earphone with remote” which allows adjusting volume. But, make sure you are using the original one. Simply plug your earphone to the headphone/lightning jack, and try raising or lowering the volume. If you see the volume bar, you can adjust the sound with the iPhone volume buttons.
This is a useful solution. Just head to Settings > General > Accessibility, and then enable Assistive touch. There will be a small icon showing up on your screen.
Simply tap on it > Device. Tap volume up, and volume down several times. After that, close the dialog by pressing outside of it. Try pushing the physical buttons and they might work now.
Clean the volume buttons
If there is dirt or dust around your iPhone volume buttons, you should clean it up. iPhone volume buttons are so sensitive, so if they are dirty, they will respond to you slowly or sometimes might not respond at all. Use a vacuum nozzle, and use rubbing alcohol if the buttons are sticky.
Clean the charging port and headphone jack
In some cases, the problem comes from connector due to much dirt and dust in it. You can use a toothpick to clean up the connector gently. If your iPhone comes with a headphone jack, you should clean it as well. iPhone users who encountered this problem could solve it by just cleaning the charging port as well as the headphone jack. Remember to remove all the dirt and dust. When you are done, you can turn the volume up or down with the physical buttons on your iPhone.
Update your iPhone to the latest iOS version
If your iPhone is running on an outdated version, make sure to install the latest iOS version on your phone.
- Plug your iPhone into a power source and wait for it to be charged. Remember to connect to a Wi-Fi network
- On your iPhone, head to Settings > General > Software Update
- Tap on Download and Install button, or Install Now if your iPhone has already downloaded the latest iOS version.
Factory Reset Your iPhone
A factory reset will erase everything on your iPhone, including iOS firmware. So, it’s better to back up your data first. Here is how to do so:
- Make sure to charge your iPhone at least 50%
- Make sure to connect your iPhone to a stable WiFi network. It’s pretty important since you might face the issue as the iPhone stuck in recovery mode.
- Plug your phone into a Mac/Windows computer using a lightning cable and make sure the latest version of iTunes is already installed on the computer.
- Once it detects your phone, click on your iPhone icon > Summary tab > Restore.
- Before the process gets started, iTunes will start downloading the firmware
- Wait until the reset is completed
- After it boots up, set up your iPhone as a new device or restore from a backup.
These are solutions to fix volume buttons not working on your iPhone. If all the methods above could not help you, then you should bring your iPhone to the nearest Apple Store for further assistance.