You could not use your iPhone 8 Plus since it’s stuck on black screen due to some reasons. If you are in the same trouble, then this post is for you. Refer to this troubleshooting guide and fix an iPhone 8 Plus black screen problem before bringing your phone to a Genius bar.
You rarely hear an Apple device that succumbs to performance problems. However, such instances are unavoidable no matter how powerful the phone is. Highlighted in this post is one of the common issues transpiring on the iPhone 8 Plus. Read on to know how to fix the black screen issue on your iPhone.
Reasons cause black screen issue on your iPhone 8 Plus
There are three main reasons that cause your iPhone to get stuck on the black screen. The first one is that your phone has run out of power, so its powers down. The second one is that your phone is still running, but appearing black screen due to the fatal error of the system. The last one, as well as the worst possible reason, is that your iPhone display is damaged. If the hardware is to blame, your phone needs a repair. Otherwise, here are some tweaks to fix your iPhone problems on your end.
Solution 1: Force restart your iPhone
If this is the first time you encounter the black screen problem on your iPhone 8 Plus, it could be due to corrupt data that halts your phone operating system. Random errors can be remedied just by a forced restart on your phone. A forced restart is similar to a simple reset in solving minor system glitches. The only difference here is how it’s carried out. In iPhone 8 Plus, you can force restart your phone in this way:
- Press and quickly release the Volume Up button
- Do the same with the Volume Down button
- Finally, press and hold Power button until you see the Apple logo.
If your iPhone 8 Plus can boot up after a forced restart, you should then determine the culprit to prevent the problem from happening again.
After that, you should check the memory status and ensure that there is ample storage space to store new apps and allocate processes. Black screen issue is also caused by symptoms of low storage. This is the case if you usually download heavy apps without deleting old ones. If the internal storage left is too low, you need to free up space by deleting unused apps and old files from your phone.
Should the symptom only occurred after installing a new app, then you should consider deleting it. If the problem started to act up after you customized settings on your iPhone, you then need to revert the recent changes or reset all settings to restore everything to the original values and options.
Solution 2: Charge your phone and force restart it
The next thing you should do to rule out is a power drain. There was a chance your iPhone 8 Plus encountered fast battery drain, leading it to run out of power quickly. In this case, your iPhone could not power up unless it’s recharged. So, connect your iPhone to the charger and allow it to charge. When your iPhone is charging, you can perform a forced restart. Your phone might then boot up from a forced restart as long as it has enough power.
- Press and quickly release the Volume Up button
- Continue to press and quickly go of Volume Down button
- Press Power button until the Apple logo shows up on the screen.
Do it while your iPhone is charging.
Solution 3: Restore your iPhone through recovery mode
If your iPhone 8 Plus remains being stuck on the black screen, but it’s possible to charge, you can use iTunes software to restore your iPhone. To get it done, you will need ta Windows or Mac computer with the latest iTunes version installed. Your computer also needs to be connected to a stable internet connection so that it can access the Apple server when iTunes tries to update your iPhone to the latest version. Once everything is ready, plug your iPhone 8 Plus into the computer with a Lightning cable. Then, proceed with these following steps to boot your iPhone 8 Plus into recovery mode:
- Press and quickly release the Volume Up button. Continue to press and release the Volume Down button.
- Press firmly the Side button for 10 seconds and continue holding it even after you see the Apple logo since you are trying to put your phone into recovery mode. Release the Power button when the Connect to iTunes logo shows up on the screen.
- When you are prompted to Update or Restore, you should try updating first. To do that, simply click on Update button and iTunes will attempt to install the latest firmware without deleting anything on your device. Otherwise, click on Restore and your iPhone 8 Plus will be erased.
All the restore process will take you 20-25 minutes. All you need is to follow the onscreen instructions to complete the restore process.
Remember not to disconnect your iPhone from the computer if it has not yet to finish to avoid the corrupted system.
Solution 4: Restore your iPhone in DFU mode
The deepest iOS restore mode that can be done if your iPhone still remains stuck on the black screen is the DFU mode restore. DFU, standing for Device Firmware Update mode, is a state where iTunes can still access and sync with your phone without powering on. This method is helpful for a corrupt iOS firmware to be repaired via iTunes. Again, you need a computer with the latest iTunes software installed on it. Once you’re all set, connect your phone to the computer using a Lightning cable. Then follow these steps below to put your iPhone 8 Plus in DFU mode:
- Plug your iPhone into the computer using a USB cable.
- Once it’s connected, press and quickly Volume Up button, then do the same with the Volume Down
- Press and hold Power button until your iPhone screen goes black.
- When your iPhone screen turns black, press firmly the Volume Down button while still holding the Power button.
- After about 5 seconds, release the Side button, but keep holding down the Volume Down button until you see your iPhone in iTunes.
- Now, release the Volume Down button when it appears in iTunes.
- Your iPhone is now in DFU mode. All you need now is to follow the onscreen instructions to restore your iPhone 8 Plus.
If you hold the Power button for too long, you will see the Apple logo instead of a black screen. In this case, you have to start all over.
If your screen goes black after releasing the Power button, it means that your iPhone has successfully booted into DFU mode and is ready for the restoration.
You simply follow the rest of the on-screen instructions to restore your iPhone 8 Plus from a backup via iTunes.