All features on your iPhone XS still works well, but after installing the latest update, Wi-Fi on your phone keeps dropping since the Internet connection got unstable. This problem occurred with many iPhone users from prior updates and still continues to plague more users. Read on this post to know what to do if you are encountering the same issue after updating your iPhone XS to the iOS 12.1.4 version, read on this post to find out solutions to this problem.
How To Troubleshoot iPhone XS with Wi-Fi that keeps dropping
Applying these following solutions can help you know the underlying cause as well as fix Wi-Fi signal on your iPhone that keeps dropping after the latest iOS update. Remember to check your Internet connection after trying each method to know if the problem is fixed.
First method: Reboot your wireless router.
When you are dealing with Wi-Fi Internet problems, the first recommended solution is refreshing your wireless router. Simply follow these steps below to get it done:
- Press and hold the Power toggle on the router/modem until it switches off.
- Once it’s turned off, unplug the AC adapter from the power source and wait for it 1 minute.
- After that, plug it back in and then press the Power button to power on.
Wait until the router/modem lights are green and then you should try re-establishing the connection. Your iPhone will automatically reconnect to Wi-Fi network if you have already set the auto-connect feature to the network. Now, launching a browser app and visit a website and check if Wi-Fi keeps dropping or not.
Second method: Restart your iPhone XS
Sometimes, minor glitches could occur after installing the latest update and it could be the main reason affecting the wireless network services of your phone. To rule it out, performing a restart on your iPhone is another good solution. To get it done:
- Press and hold the Power button and along with one of the Volume buttons simultaneously.
- Release them when you see the Slide to Power Off command and then drag the slider to the right.
- After 1 minute, press and hold the Power button again until it reboots.
Wait for your iPhone XS to complete booting up and then you try to reconnect the network and check if Wi-Fi keeps dropping on your iPhone.
Third method: Turn Wi-Fi off and on.
If the previous methods could not fix the problem and Wi-Fi signal continues dropping, you should disable Wi-Fi and then turn it back on. It can refresh Wi-Fi functions on your device and get rid of minor flaws from the latest iOS update. To get it done:
- Open Settings from the Home screen.
- Tap on Wi-Fi.
- Toggle the Wi-Fi switch to disable/enable it.
Now, wait for our iPhone to reconnect to your Wi-Fi network and check if it has already fixed the problem.
Fourth method: Use Airplane Mode trick.
Another old method, but it’s effective in solving different types of problems that are affecting the wireless features is the Airplane mode trick. It could work by turning on Airplane Mode briefly, giving a quick restart for wireless features. To do so:
- Launch Settings app from the Home screen.
- Tap on Airplane Mode.
- Toggle Airplane Mode switch to ON. It will then disable the wireless radios of your iPhone XS, including Wi-Fi connections.
- Once Airplane Mode is enabled, restart your iPhone.
- Head back to Settings-> Airplane Mode menu.
- Toggle the switch to disable Airplane Mode again.
Wireless radios and other services will be restored. Connect your phone to the correct network and check if the “Wi-Fi keeps dropping” issue is already gone.
Fifth method: Forget Wi-Fi network and reconnect your iPhone
There is a chance that the Wi-Fi network has been corrupted after the latest update is installed on your phone, it might not work as intended. To get rid of a corrupt network, you should delete and set it up again. To get it done:
- Launch Settings from the Home screen.
- Tap on Wi-Fi and make sure it’s enabled.
- Tap on the “i” icon next to the name of the Wi-Fi network.
- Choose Forget this Network option
Follow the rest of the onscreen instructions to confirm a Wi-Fi network deletion. If there are other saved Wi-Fi networks, repeat the above steps to forget those networks. This will prevent other saved networks from causing conflicts.
Once you forget Wi-Fi networks, restart your iPhone, reconnect to your network and check if Wi-Fi keeps dropping. If the method is not effective, then you need to reset the network settings.
Sixth method: Reset network settings on your iPhone XS
Network errors can appear after an update, which accidentally overrides your saved settings. So, there’s a tendency for conflicts to happen. To get rid of network errors that could have triggered your iPhone XS to lose Wi-Fi signal, resetting the network settings is a good solution:
- Open Settings app from your Home screen.
- Tap on General > Reset.
- Choose Reset network settings option
- Enter your passcode prompted and then follow the onscreen instructions to confirm a network settings reset.
Your phone will reboot by itself and then load the default network options. Once done, you need to set up and reconnect to your Wi-Fi network again and check if the “Wi-Fi keeps dropping” problem is gone or not.
Seventh method: Reset all settings on your iPhone XS to fix Wi-Fi problems.
Another reset you should consider if the previous reset could not fix the problem is to perform a settings reset. The process will delete all customized settings and then restore the default values. Any conflict settings caused by the recent update will be removed during the process. Here’s how to do it:
- Open Settings from your Home screen.
- Tap on General > Reset.
- Tap on Reset all settings option
- If prompted, enter your passcode then follow the onscreen instructions to all settings reset.
Wait for the process to be done and then allow your phone to reboot. Once your device boots up, you can then start activating features that you want to use again like Wi-Fi and Bluetooth.
Eighth method: Restore your iPhone to the factory settings.
Performing a factory reset is considered to be one of the last resorts if none of the prior methods could fix the problem. The latest iOS update might have caused complex errors affecting the Wi-Fi functions of your iPhone XS. Before proceeding with factory resetting your iPhone, make sure to back up all your important files using iCloud or iTunes to recover them later. You should note that the reset would wipe out everything on your iPhone memory. Should you want to proceed, follow these steps below to factory reset your iPhone XS:
- Launch Settings app from your Home screen.
- Tap on General > Reset.
- Choose Erase all content and settings option
- Enter your passcode when prompted and follow the onscreen instructions to perform a full system reset.
Complex system errors caused by the recent iOS update bugs will be eliminated during the process. Once the reset is done, you can proceed to the setup wizard and set it up as new. After that, connect to a network and see if Wi-Fi keeps dropping again.
Ninth solution: Restore your iPhone from an available backup
If a factory reset could not help, an iOS restore through recovery mode can be the last resort. But remember that you will lose some critical information during this process. If you want a try, back up all your files using iTunes beforehand.
To restore your iPhone through recovery mode, you need a Windows or Mac computer with the latest iTunes version installed. Once you are all set, connect your iPhone with the computer using a certificated Lightning cable. After that, follow these steps below to boot your phone in recovery mode to restore iOS:
- Press and quickly release the Volume Up button.
- Do the same with the Volume Down button.
- Next, press the Power button until the Connect to iTunes screen shows up. It means you have successfully booted your phone into recovery mode
- When you are prompted with Update or Restore option, click on Update if you don’t want to delete files. iTunes will now start downloading the latest version for your device. If you choose to restore from an iOS backup, simply click on Restore option.
The process will take about 15 minutes (so you should be patient. Follow the onscreen iTunes prompts to complete the whole restore process.