iPhone XS Max cellular signal keeps dropping? How to fix it

After iOS 12.1.4 updates, there have been many complaints from iPhone XS Max users reporting that the cellular signal kept dropping on their phone. That’s why you need to address here. An unstable cellular signal is troublesome. Not just does it affect core services like calling and texting system, but also destabilizes the Internet connection through cellular data. However, these problems are inevitable since they are triggered by many factors. If you are encountering a similar issue on your new iPhone XS Max when the cellular signal keeps dropping without any reason after an iOS update installation, here are some helpful workarounds you can refer to. Read on this post to get more information.

How to troubleshoot iPhone XS Max with the dropping cellular signal issue

We are going to show you workarounds that can be used to fix frequent cellular signal drops on iPhone XS Max, following the iOS 12.1.4 installation.

Solution 1: Toggle Cellular Data off and on.

Some updates might override a few settings on your phone, so there is a chance the cellular data was automatically toggled off after the update. Ensure it isn’t causing your trouble, follow these steps below to check and manage cellular settings on your iPhone:

  1. Open Settings from the Home screen.
  2. Tap on Cellular Data.
  3. Toggle the switch next to it to turn the feature OFF and then back ON.

It’s also a good way of refreshing the cellular services acting up after the latest update installed.

Solution 2: Restart your iPhone XS Max.

Another simple solution to fix software flaws including minor cellular glitches is a simple restart. If you haven’t done this for a long time, follow these steps to restart your iPhone XS Max:

  1. Press and hold the Power button along with one of Volume buttons at once for a few seconds.
  2. Release them when you see the Slide to Power Off command and then drag the slider to the right.
  3. After 1 minute, press and hold the Power button again until it reboots.

The process will also refresh your phone memory to as well as get rid of corrupted temporary data.

Solution 3: Enable/disable Airplane Mode.

While it’s old, it is effective to fix minor problems that affect wireless functions of your phone. It works by restarting wireless services and clearing out the existing minor flaws. To get it done:

  1. Open Settings from the Home screen.
  2. Tap on Airplane Mode.
  3. Toggle Airplane Mode switch on. This will disable wireless radios such as Bluetooth, Cellular data and other connections
  4. Once Airplane mode is enabled, restart your phone.
  5. After that, return to Settings -> Airplane Mode menu.
  6. Toggle Airplane Mode switch OFF again. This will re-enable your phone’s wireless functions.

Make sure to turn on the cellular data and check if the problem is already gone.

Also see: How To Fix iPhone XS/XS Max That Keep Restarting Randomly

Solution 4: Reset network settings on your iPhone

If the Airplane mode did not work, you should consider performing a software reset. The update might already have ruined some settings, which caused cellular services to drop. The first reset to try is a network settings reset. During this process, network settings and relevant information will be reset to the default options. The process does not affect any saved information, so creating backups is not necessary. To get it done:

  1. Launch Settings from your Home screen.
  2. Tap on General > Reset.
  3. Choose Reset network settings option
  4. When prompted, enter your device passcode and then follow the onscreen instructions to confirm a network settings reset.

During the reset, your phone should reboot by itself. After that, activate cellular data feature and check if the problem is gone.

Solution 5: Install carrier updates on your iPhone.

Network problems can be fixed just by installing carrier updates. These updates are often released by your carrier or network service provider to improve the functions as well as fix the network problems. To do so:

  • Tap on Settings > General.
  • Tap on About.

Wait for a few seconds to see any pending carrier updates. You will see a notification popup if there is a new carrier update available. Simply follow these onscreen prompts to update carrier settings on your phone.

Solution 6: Reset all settings on your iPhone

Another reset you should consider in case the prior resets did not work is an all settings reset. The process will erase all customized information on your iPhone and then restore the default values. Any settings will be corrected. To get it done:

  • Launch Settings app from your Home screen.
  • Tap on General > Reset.
  • Choose Reset all settings option

When prompted, enter the passcode and then follow the onscreen instructions to reset all settings.

Similar to the network settings reset, it will not cause permanent data loss, so backing up files are not necessary. Remember to re-enable the features you want to use on your iPhone, including Cellular Data.

Solution 7: Factory Reset Your iPhone XS Max.

If none of the above methods helped you, performing a factory reset can be the last resort. The problem might be a little complex, so it requires advanced solutions. However, before proceeding, make sure to back up all your important data since the process will wipe out all data on your phone. Once you’re all set, you can factory reset your iPhone XS Max directly from your iPhone settings:

  1. Open Settings from your Home screen.
  2. Tap on General > Reset.
  3. Select Erase all content and settings option
  4. When prompted, enter your passcode and then follow the onscreen prompts to perform a full system reset.

You can also perform a factory reset via iTunes. Once done, you can then set up your iPhone XS Max as new or restore from an available up. Now, check the cellular connection again and you will see the problem already disappear.

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