How to fix iPhone XS suddenly not turning on

There are two options explaining why an iPhone suddenly switches off and refuses to turn on. There is a high chance it is encountering some random software errors that caused the system to fail to boot up. In the worst case, the phone cannot switch on due to hardware damage. Power issues related to hardware damage are often common symptoms on older devices since components have been aged.

However, new smartphones are not exempted from acquiring such flaws if they suffer accidental dropping or liquid exposure. But before bringing it to service centers, you can try the following helpful workarounds you can try to clear out software problems from the underlying causes on your end. In this post, we have already listed a few solutions to a similar issue on iPhone XS devices that suddenly won’t turn on. Read on this post to refer to these methods when needed.

Solutions To Fix iPhone XS Suddenly Not Turning On

Solution 1: Charge your iPhone and check it

An obvious reason why your iPhone could not power on is that it has already run out of battery, and therefore you need to recharge. So, charging your phone is the first solution to try on.

If you’re on normal charging, make sure to use the Apple-supplied or Apple-certificated charger for the charging process. Although other third-party chargers can work well, they might not have the same power output, which could result to the charging issue. If you’re using a wireless charger for your iPhone XS, then be sure to use a compatible Qi wireless charger to charge your phone.

Allow it to charge and you can then start getting rid of the possible factors like rouge apps that have triggered the system to shut down abruptly.

Solution 2: Force restart your iPhone while charging it

Background apps having been corrupted could be the main culprits. To cleat it out, you can perform a force restart while charging your iPhone. To get it done:

  1. Press and quickly release the Volume Up button.
  2. Do the same with the Volume Down button.
  3. Finally, press and hold the Power button and then release it when you see your phone boot up.

A forced restart is also a good way to clear junk files from your device’s internal memory that have caused the system to fail during the bootup sequence, thereby prevents the phone from powering on.

Solution 3: Reset all settings on your iPhone.

This reset is useful to address software-related issues, which are caused by invalid settings and misconfigured options. If your iPhone acts up after settings modification, then the problem could be related to some incorrect configurations. In this case, follow these steps to reset all settings, get rid of invalid options on your phone.

  1. Launch Settings from the Home screen.
  2. Tap on General > Reset.
  3. Choose Reset all settings option
  4. Enter your device passcode when prompted
  5. Tap on the popup to confirm a settings reset.

Once the reset is done, your iPhone will automatically reboot and load all the default values. You will have to reconnect to Wi-Fi, pair with your Bluetooth accessories to use them again.

Solution 4: Update apps and your iPhone software.

Rogue apps can also be the main culprits, which halt the bootup sequence. One of the most effective solutions to fix bad apps is to install their pending app updates. If you have not set your apps to auto-update, the result is that you’ve missed installing some critical updates. In this case, you should manually check for and install the pending app updates on your iPhone XS. To do so:

  1. Open App Store from the Home screen.
  2. Scroll down to the bottom and tap on Updates tab. You will then see a list of apps with pending updates.
  3. Tap on the Update button next to each app to update it individually.
  4. Tap on Update All button on the upper-right if there are multiple updates available.

Apart from updating apps, you should also install the latest iOS version for your iPhone XS to fix similar issues inflicted by some bugs and corrupted system data. You can check for new iOS update and install it through over-the-air or iTunes. If you could switch your iPhone back on, you can check for new updates wirelessly.

  • To do so, head to Settings-> General-> Software Update. If there is an update available, you will see a notification with the details of the new update. Simply tap on  Download and Install new update when you are all set.

Remember to connect your iPhone XS to a stable Internet connection, remain at least 3GB of storage space for the update installation.

You can also manually install the latest iOS update through iTunes software computer. It’s an option if the previous updating method could not be applicable. Follow these steps below to update your iPhone XS using iTunes:

  1. Plug your iPhone into the computer with a Lightning cable.
  2. Launch iTunes on your computer.
  3. Click on your iPhone icon when it appears in iTunes.
  4. Select Summary tab and click Check for Update button
  5. If there is an update available, click Download and Update option
  6. Enter your device passcode to proceed.

Follow the rest of the onscreen instructions to complete the iOS update. Do not unplug your iPhone from the computer until the installation is completed.

Also see: GPS stopped working on iPhone XS/XS Max after iOS update? How to fix it

Solution 5: Restore your iPhone through Recovery mode restore.

It can be the last resort to deal with major system errors, which prevented your phone from powering on. A recovery mode restore is necessary when you want to address system issues that could not be fixed just by a factory reset. Your phone will be put into a recovery state for a software repair. To get it done, you need to prepare the latest version of iTunes software installed. Once you are ready, proceed with these steps:

  1. Plug your iPhone into the computer with a Lightning cable.
  2. Once connected, press and quickly release the Volume Up button.
  3. Do the same with the Volume Down button.
  4. Press & hold the Power button until it restarts. Do not release the Power button when you see Apple Logo since you need to put the device in the recovery mode.
  5. Release it when the Connect to iTunes logo shows up.
  6. In iTunes, you will see a message saying that your connected iOS device is now in recovery mode and there will be options to update or restore.
  7. Simply click on Restore option to erase everything on your iPhone and restore iOS software.

Just follow the onscreen commands in iTunes to complete the restore in recovery mode.

If none of the above solutions could help you, then your iPhone is suffering physical damage, you should take your iPhone XS to the nearest Apple Center for repair.