Using smartphones while driving the car is generally forbidden due to safety reasons. However, it’s no longer the trouble when Google and Apple continuously released Android Auto and Apple CarPlay. Apart from playing music and using navigation apps, you can safely use your smartphone while driving.
These systems allow you to safely use your phone in the car. With CarPlay, you can easily connect your iPhone to your car and there will be a simplified iOS interface on the infotainment system of your car, letting you access certain apps. Commands for CarPlay will be relayed through Siri app on your iPhone. So, you don’t have to take your eyes off the road while still relaying CarPlay commands. But, what happens if you have trouble with CarPlay after connecting your iPhone XS/XS Max, XS with your card. In this post, we’ve already listed some helpful solutions to troubleshoot the issue. Read on it when you need more inputs on how to fix CarPlay not working on your iPhone.
How to troubleshoot your iPhone XS/XS Max/XR with CarPlay that’s not working.
Solution 1: Restart both your phone and CarPlay system.
If you could still use CarPlay with your iPhone before it suddenly failed, there are chances that your iPhone or car system is suffering glitches. To rule this out, simply restart your iPhone and your car’s infotainment system. To reboot your iPhone XS/XS Max/XR, simply follow these steps below:
- Press and hold the Power button along with one of two Volume buttons simultaneously.
- Release them when you see the Slide to Power Off command and drag the slider to the right.
- After 1 minute, press and hold the Power button again until it reboots.
To restart the infotainment system of your car, you can refer to the steps highlighted on the user manual of your car.
After you restart both, try using CarPlay again and check if the problem is already gone. If you are on a wired CarPlay solution, you can connect your iPhone to the CarPlay through the USB port. All you need is locating the USB port, labeled with a CarPlay icon in your car. This icon is usually underneath the climate control panel. If you don’t find the CarPlay Home screen, simply tap on the CarPlay logo on the display of your car.
If you are using wireless CarPlay, navigate to Settings-> General-> CarPlay on your iPhone and try pairing in wireless mode. Menu options are different between infotainment systems.
Solution 2: Disable Siri off and then turn it on again.
You should also make sure that the problem isn’t caused by minor glitches with Siri. The next solution is to turn Siri off and then enable it back on. Here’s how to do it:
- Open Settings from the Home screen.
- Tap on Siri.
- Select Allow Hey Siri option and your iPhone will then prompt you to set it just by saying “Hey Siri” a few times until it recognizes your voice.
- If “Hey Siri” is already enabled on your iPhone while the problems with CarPlay are occurring, you should turn it OFF and then re-enable it.
This method will clear out minor errors that have caused the Siri app to stop working.
If you are facing CarPlay issues with specific apps on your phone, you can close the affected apps. CarPlay now works with several iOS apps, including both third-party apps and inbuilt iOS apps such as Messages, Calls, Maps, and others.
Solution 3: Toggle Bluetooth off and re-enable it.
A key requisite to use CarPlay with your iPhone is an active Bluetooth connection. This means you need to pair your iPhone and your car’s Bluetooth. To get rid of random issues with Bluetooth, you can restart Bluetooth by following these steps:
- On your iPhone, head to Settings-> Bluetooth menu, toggle Bluetooth switch off and enable it back on again.
Toggling Airplane Mode on and off is also another good way of restarting wireless functions on your phone. To do so
- Navigate to Settings-> Airplane Mode menu on your phone, toggle the Airplane Mode switch ON. This will disable some wireless radios, including Bluetooth feature. After turning on Airplane mode, you need then to restart your iPhone to clear out memory cache. After that, head back to Settings-> Airplane Mode menu, then toggle Airplane Mode switch OFF.
Now, try retry pairing your iPhone and your car and check if CarPlay is working as intended.
Solution 4: Unpair your iPhone from your car and pair them again
If toggling Bluetooth on and off did not fix the problem, you can then try unpairing your phone and car. It’s necessary if the current Bluetooth connection gets corrupted.
To do so, head to Settings-> Bluetooth and make sure Bluetooth is enabled. From there, you will see a list of available Bluetooth devices. Find and tap on your car Bluetooth and select the information “i” icon next to it. Next, tap on Forget This Device option. Follow the rest of the onscreen instructions to unpair the connection.
You should also remove or unpair your iPhone from other Bluetooth devices to ensure that none of them can cause conflict or interfere with your iPhone and car when you use CarPlay.
Once you remove all saved Bluetooth devices from your iPhone XS/XS Max/XR, then restart both your iPhone and car system and then attempt to pair them again.
Solution 5: Reset network settings on your iPhone
Sometimes, network errors that might have affected the connection between your iPhone and CarPlay can be solved just by performing a network settings reset. The process will erase the current network configurations along with network errors on your iPhone. To get it done:
- Open Settings app from the Home screen.
- Tap on General > Reset.
- Choose Reset network settings option
- Enter your device passcode, when prompted to proceed.
- Tap on the popup to confirm network settings reset.
Once the reset is finished, your iPhone will restart automatically and load up the default network options. Your duty is to re-enable Wi-Fi and Bluetooth connections on your iPhone if you want to use them again. Remember to pair your iPhone and your car Bluetooth.