In some cases, you need to restore your iPhone using iTunes to get a clean restore. However, iTunes suddenly prompts you an error code 3194, what would you do?
When this error code appears, it means iTunes is letting you know that it cannot process your request since it’s impossible to connect to the Apple servers. Thus, you will not be able to update or restore your iOS device via iTunes. This error usually occurs with jailbroken iPhones and those that are running on an out of date iOS version. But there is also a chance for the new iOS device to face such error when restoring or updating system through iTunes. In case you encounter the same error while trying to restore your iPhone X/XS/ XS Max, we’ve listed a few solutions you can try on. Read further to get more detailed solutions.
However, before proceeding, you should make sure that the latest version of iTunes is already installed on your computer. If not, you should update iTunes to the latest version beforehand. Additionally, ensure to plug your iPhone directly into the USB port of your computer instead of a USB hub and the connection needs to be secured. You can also switch to other USB ports to check if it works or not. Only use Apple’s certificated cable for your device. Although you are all set, the iTunes error 3194 still persists; you can then go ahead and try the following workarounds.
Solution 1: Disable any security program installed on your computer
The anti-virus program on your computer might restrict the connection between your iPhone and your computer. This case can happen since your iOS device will recognize as an external device when connecting to the computer. To clear it out, you should try configuring the security software on your computer to grant permission or allow the access to your iOS device. You can also disable it temporarily and then plug your iPhone into the computer again while the software is not activated.
If the error 3194 no longer appears after the security software is turned off, then the problem does not come from your iPhone XS Max, instead, it’s on the antivirus program installed on your computer.
Solution 2: Close all background programs on your computer.
Computer programs will keep running in the background if you don’t close them. These programs are in standby mode, always ready to open when they’re triggered. However, some of them might sometimes cause troubles especially when some of them get corrupted. The same thing might also occur when there are multiple apps running in the background on your iPhone for a long time. So, if it happens, other programs might also be affected. Thus, to make sure none of these is the main cause, you should close all background programs running on your computer. The process is different, depending on the computer you’re using as well as the operating system that is running on.
Solution 3: Reboot both your iPhone and computer
System reboots may also be the key to fixing the error if random software glitches are the main trigger. On your computer, you just do the usual steps to restart the system either from the Start menu or using the key combinations.
On your iPhone X/XS/ XS Max, you can perform a simple reboot or force restart by following these steps:
- Press and hold the Power button for a few seconds.
- Release it when you see the Slide to Power Off command and then drag the slider to the right.
- After 1minute, press and hold the Power button again until you see the Apple logo.
If you want to shut down and restart all running apps, services, and the operating system, you can force restart your iPhone by following these steps:
- Press and quickly release the Volume Up button.
- Do the same with the Volume Down button.
- Finally, press and hold the Power button and then release when you see the Apple logo
Your phone will then start the booting sequence.
Once your computer and iPhone complete restarting, try to reconnect your iPhone to the computer and then check if iTunes can restore your device without appearing the error code 3194.
Solution 4: Edit the Hosts File on your computer.
It’s a recommended technical solution to the iTunes error 3194. This method will temporarily block Apple’s firmware signing services. Here’s to do so:
- Close iTunes on your computer first, and then move to the next step.
- If you’re using Windows, head over to C:\Windows\System32\drivers\etc. Once you are in this directory, double-click to open the hosts file, choose Notepad from the list of available programs.
- If you’re using Mac, go to the Utilities folder, open Next, type in sudo nano /etc/hostsand press the Return key on the keyboard. This will open the hosts file in a text editor.
- Now, scroll through to the bottom of the hosts file to find an Apple address. It will be something like an IP address with the apple.com at the end. You can exactly search for a 18.104.22.168 gs.apple.comentry. You will be routed to the signature verification process.
- If the Apple address displays at the bottom of the hosts file, you should then add a hashtag or # to the front. For example, it will be #22.214.171.124 gs.apple.com.
- If you don’t see the Apple address at the bottom of, type in: 208.105.171 gs.apple.com to the bottom of the hosts file.
- Once done, save the recent changes clicking on the File menu then selecting Save on your Windows, or pressing Ctrl+Okeys on your Mac
- Close the text file and then open iTunes and retry connecting your iPhone to your computer. After that, try to restore or update your iPhone through iTunes.
If the error still shows up, you need to flush your DNS cache for the recent changes to see the changes.
After the restore or update is successful, return to the hosts file and then remove the “126.96.36.199 gs.apple.com” line so that iTunes can properly update or restore your iPhone as usual. This will also prevent you from encountering future errors when using iTunes to install newer iOS versions on your iPhone X/XS/XS Max.
If you want further assistance to edit the hosts file on your computer, you can contact Microsoft support or Apple Support.