Smartphones and tablets nowadays are equipped with more advanced and better wireless file-sharing capabilities. Apart from the traditional Bluetooth, Apple devices can use other means to share media files with other Apple devices wirelessly. One of them is through AirDrop. The feature uses Bluetooth for creating a peer-to-peer wireless network and then sharing anything between Apple devices from a playlist. AirDrop can also be used to share contact information and even passwords to other people. To get AirDrop work, it needs to be activated on your device.
However, the devices need to be close enough so that I can set up a stable Wi-Fi connection. Since AirDrop requires Wi-Fi to make a connection, it can share large files faster than Bluetooth and NFC technology. If you are encountering trouble with AirDrop or are not able to transfer files from your iPad Pro to other Apple devices using AirDrop, Here are some helpful solutions that you should try on. Read on this post to know what to do if AirDrop cannot work on your 2018 iPad Pro.
How to troubleshooting iPad Pro 2018 with AirDrop problems
Before proceeding, you should make sure that AirDrop is already activated on your iPad Pro. The easiest way is opening up the control center. To access Control Center on your 2018 iPad Pro, unlock your iPad first and swipe up from the bottom of the screen. After that, follow these steps below to enable AirDrop from the Control Center.
- Tap on hold on Airplane Mode, Cellular Data, Bluetooth and Wi-Fi to see the AirDrop icon.
- Tap on AirDrop icon to enable the feature and choose any items from the following options.
- Select Receiving Off to get any AirDrop requests
- Choose Contacts Only if you want only your contacts to view and send files to your 2018 iPad Pro,
- Select Everyone, if you want all Apple devices to view and send files via AirDrop.
You can also enable/disable AirDrop through the settings. Here’s how to do so:
- Open Settings from the Home screen.
- Tap on General > AirDrop.
- Choose any from AirDrop options.
When AirDrop is already enabled and the correct AirDrop option is chosen, you are all set to share or transfer files through AirDrop. Then check if it works. If not, then you can proceed with these troubleshooting procedures.
Solution 1: Reboot your iPad Pro
Minor errors can be the main reason that causes certain apps or iOS features suddenly not to work. To clear this out, you should restart your iPad Pro by following these steps:
- Press and hold the Power button along with one of Volume Up buttons for a few seconds until you see Power Off slider
- Drag the slider to power off your iPad Pro
- After 1 minute, press and hold the Power button for a few seconds.
- When prompted, enter the PIN code to unlock it.
A simple restart will clear junk files from your device internal memory like temporary data that get corrupted. System functions are also refreshed.
Solution 2: Toggle Airplane mode on and off
Apart from software glitches, network errors can also be the underlying cause. To solve random network problems that affect wireless radios, you can perform the old Airplane mode trick as an alternative option. Here is how to do so on your 2018 iPad Pro:
- Open Settings app from the Home screen
- Tap on Airplane Mode and toggle Airplane Mode switch on your iPad Pro. All wireless radios will automatically be disabled.
- Once Airplane Mode is turned on, restart your 2018 iPad Pro.
- After the restart, return toSettings-> Airplane Mode.
- Toggle the Airplane Mode switch OFF This will also re-enable wireless functions of your iPad Pro.
Wait until your device reboots and then try using AirDrop and check if it’s already working.
Solution 3: Sign out and back into your iCloud account
Some iPad users who have had trouble with AirDrop found the solution just by logging out and signing back into their iCloud account. Despite being simple, it’s effective if account errors are the underlying cause. Should you want to give it a try, you should then follow these steps below to sign out and back into your account:
- Launch Settings app from the Home screen.
- Tap on [Your Apple ID Name].
- Scroll down to the bottom and tap on Sign Out.
- When prompted, enter your Apple ID password and tap on Turn Off option. You can also enable the data on your device.
- Choose Sign Out twice and confirm your action.
Once you sign out of iCloud, you should then restart your iPhone and return to settings and sign back into your iCloud account.
Solution 4: Update your 2018 iPad Pro to the latest iOS version
Bugs are also the possible triggers, so the easiest and most effective way to get rid of these factors is installing the latest firmware update on your device. If your 2018 iPad Pro needs to be connected to a stable Wi-Fi Internet connection so that you can check for and download & install the latest update wirelessly. Here’s how to do so:
- From your Home screen, open Settings app
- Scroll down and tap on General > Software update.
If there is a new update available, you will see a notification with the update details, new features, and other relevant information. All you need is to follow the onscreen instructions to download and install the firmware update on your device.
When the process is done, restart your iPad to make that all new system changes are implemented. This will also refresh the apps and prevent them from acting up.
Solution 5: Reset network settings on iPad Pro.
The last resort you can do is performing system resets if the problem still persists after you trying all the prior methods. In this case, you should try a network reset. This will also delete all network errors caused by incorrect networks settings. Bluetooth and Wi-Fi connections are also removed during the process, and you will need to set up your 2018 iPad Pro to re-establish these connections. Here’s how to reset network settings on your iPad Pro:
- Open Settings app from the Home screen.
- Tap on General > Reset.
- Choose Reset network settings option
- When prompted, enter your passcode to continue.
- Tap on the popup again and confirm Reset network settings.
Once the reset is done, your iPad Pro will restart by itself. Wait until it boots up and you need to set up the Wi-Fi network again.
If none of the prior methods could fix the problem and AirDrop does not still work on your iPad Pro, there is a chance you are dealing with a more complex system problem. In this case, you should perform the basic troubleshooting procedures to get rid of minor software glitches that are affecting AirDrop to fail.