One of the currently emerging problems with iOS 12 version is the Cellular Update Failed error happening with many iOS devices. If this error occurs, cellular services like calling and texting will be affected. So, something needs to be done to fix it as soon as possible. Many users dealt with this error when downloading the latest iOS version on their iPhones.
If your iPhone XR is also encountering this problem and needs help to get rid of the Cellular Update Failed error, then you can refer to the following methods to fix this error on your iPhone XR.
How to fix ‘Cellular Update Failed’ error on iPhone XR
Before proceeding, you should check and make sure that your iPhone XR has cellular network coverage. If there is not a stable cellular signal or no signal, you might then deal with the Cellular Update Failed error. In case the root comes from other problems, try the following methods.
Solution 1: Restart your iPhone
If this is the first time your iPhone deals with this error, might only be a random software glitch, which can easily be rectified just by a simple restart. If you haven’t already done it, then perform a restart on your iPhone XR with these steps below:
- First, press and hold the Power button of your iPhone for a few seconds.
- When you see the Slide to Power Off command, release the button.
- Drag the slider to the right to trigger the phone to power off.
- After 1 minute, press and hold the Power button again to power your phone on.
This method will not affect any saved information on the phone, so you don’t need to create backups beforehand.
A simple restart is also a way of getting rid of junk files stored among caches and temporary data on your iPhone storage. Corrupted caches that cause such trouble need to be cleared out from time to time.
Solution 2: Install iOS update and carrier settings update
Software bugs can also cause such error on your iPhone. To remove any software bugs that have caused problems to the cellular network system, you should try updating your device to the latest iOS version available. New iOS updates include patches to clear out several types of system bugs. If your iPhone is connected to a stable Wi-Fi, you can then check for any available over-the-air updates to install on your iPhone XR. Here’s how to do so:
- Open Settings app from your Home screen.
- Tap on General > Software Update.
Apart from the iOS update, installing the latest carrier settings update can also be a good solution. Similar to iOS updates, carrier settings updates are also rolled out with some patch codes to fix existing errors and bugs affecting your current carrier’s network services. Here’s how you can check for a carrier settings available on your new iPhone XR:
- Open Settings app from your Home screen.
- Tap on General > About
Wait for a few moments. If there is an update available, you will see a notification with the update details. Just follow the onscreen instruction to download and install the new carrier settings update on your iPhone. Once you complete installing new updates, simply restart your iPhone to apply the new system changes.
Also read: Common iPhone XR Issues and Their Fixes
Solution 3: Reset network settings
Network errors, affecting the cellular services on your iPhone can be resolved just by a network settings reset. The process will clear all your current network settings and configurations such as Wi-Fi, Bluetooth, and other customized information. Any error led to incorrect network configurations will also be removed. Here is how to do it:
- From your Home screen, open Settings app
- Tap on General > Reset.
- Choose Reset Network Settings option.
- Enter your device passcode, when prompted.
- Tap on the popup to confirm network settings reset.
Your iPhone will then reboot itself after the reset and restore all to the default network configurations. To get things back, you need to enable Wi-Fi and then reconnect your iPhone to Wi-Fi network. If you want to use other network services, you also have to enable them again on your phone.
Solution 4: Reinstall your SIM card
The Cellular Update Failed error can also be caused by SIM card issues when your SIM card is corrupted or damaged. However, before considering a new SIM card replacement, you should try removing and reinserting the SIM card on your iPhone XR. This can help clear out SIM-related issues, even including the “cellular update failed” error. If you don’t know how to get it done, follow steps below to properly reinstall the SIM card on your iPhone:
- Power your iPhone off completely to prevent any damage to your SIM card or your device itself.
- Once your phone is powered off, take out the SIM card tray by inserting a SIM eject tool into the small hole on the side of your iPhone.
- Gently push the ejector until you see the tray.
- Pull out the tray out and then remove the SIM card.
- Check your SIM card for any visible damage like scratches. If not, put it back into the SIM card tray in the same manner.
- Now, secure the SIM card and then push the tray back into your phone.
After the tray is locked, power on your iPhone and check if the error is gone.
If there are visible signs of damage to your SIM card, you should contact your carrier to request for the new replacement instead.
Solution 5: Factory reset your iPhone XR
The last resort you should try is to perform a factory reset on your iPhone. This is often necessary if the error is related to software errors or system failure on your iPhone. However, before doing so, remember to back up all your important files for recovering them later. A factory reset will wipe everything including your personal files on your phone. Should you want to give it a shot, you should then do with these steps below:
- Open Settings app from the Home screen.
- Tap on General >Reset.
- Choose the Erase all content and settings option
- When prompted, enter your phone passcode.
- Tap on the popup to confirm full system reset.
Alternatively, you can perform a factory reset on your iPhone XR through iTunes. This can be an option if you are not able to perform a factory reset directly on your iPhone when it gets stuck or is not responding.