An iPhone getting stuck at the bootup screen is usually going through a system problem. The problem might come from a corrupted and glitching system app, bugs, or system crashes. These symptoms require advanced troubleshooting methods. Although these advanced methods cause data loss, they offer a higher chance of resolving the problem.
Methods outlined in this post are used to encounter one of the major problems that affect new iOS devices. It’s an iPhone Xs that gets stuck and couldn’t bypass the Apple logo. You can follow walkthroughs whenever you need solutions to fix the same issue on your new iPhone XS. Keep reading this post for further info.
Solution 1: Force restart iPhone XS
A force restart is a good solution to reset a frozen iPhone. This way can effectively clear out different types of software issues like bug-inflicted symptoms. Similar to a soft reset, all your personal information will not be affected as long as you do it right. If you are just a starter, here’s how to perform a force restart on your iPhone Xs to fix your phone stuck on the Apple logo screen:
- Press and quickly release the Volume Up button.
- Do it the same with the Volume Down button.
- Press & hold the Power button until you see the Apple logo again.
If your iPhone Xs can bypass the Apple logo and boot up on the Home screen after a force restart, you should then install pending app updates or immediately update your device to the latest iOS version. Updating your phone will help remove major system errors caused by corrupted apps, software bugs.
To check for and manually install pending app updates on your phone, just follow these below steps:
- Open the App Store, tap on Updates section. From there, you will see a list of apps with pending updates.
- Tap on the Update button next to each up to install the update.
- If there are multiple apps, you can choose Update All to update them simultaneously.
To download and install new iOS update on your iPhone XS, just follow these simple steps below:
- Launch Settings app on your phone
- Tap on General > Software Update.
From there, check if there is an update available. If yes, review it and then back up all important files you on your phone memory before installing the update.
Solution 2: Factory reset your iPhone XS using iTunes
A factory reset will wipe out everything on your iPhone and then restore it to the factory settings. This method is very useful when you encounter software-related issues that basic workarounds could not help. If possible, create a copy of your important files. After that, follow these below steps to factory reset your frozen iPhone XS through iTunes:
- Connect your phone to the computer with the latest iTunes version installed using a Lightning cable.
- Open iTunes on your computer and when iTunes recognizes your iPhone XS, click your phone icon on the left side.
- Bow, simply click on the Restore button. You can choose to Back Up your important files to your computer hard drive.
- If you are prompted with iTunes to Restore your iPhone, it will wipe out everything. Click on the Restore button again to confirm your selection.
- Now, simply wait for iTunes to erase everything on your iPhone and it will then download and restore the latest firmware on your iPhone.
- Choose the Set Up as a New iPhone option and follow the setup wizard to complete the process. Don’t unplug your iPhone until the entire process is complete.
Solution 3: Restore your iPhone in Recovery Mode
A recovery mode restore is another good option in case a factory reset could fix the system issues on your phone. The problem seems to be more complex as it requires more advanced procedures. To start with a restore from the recovery mode, first, connect your iPhone XS to your computer and then open iTunes. Once connected, force restart your iPhone and enter into the recovery mode by following these steps:
- Press and then release the Volume Up button.
- Do it the same with the Volume Down button.
- Press & hold Power button until you see the Connect to iTunes screen. Remember not to release the button when the Apple logo appears since you now need to boot your phone in the recovery mode.
- In recovery mode, iTunes will prompt a message that your iPhone is recognized in recovery mode and you will be asked for Update or Restore. Simply choose the Restore option to clear out all existing data on your phone.
If the recovery mode restore is successful, your iPhone will then boot up and you can set up your iPhone XS as new. Else, exit the recovery mode and then try the last method.
Solution 4: Restore your iPhone XS in DFU Mode
It can be a last resort if all else could not help to fix your iPhone stuck at the Apple logo. This method will put your iPhone into a state that can still communicate with iTunes without activating the bootloader. Similar to the recovery mode restore, a DFU mode restore also erases your personal information. So, if you want to proceed, then simply follow these steps:
- Press the Volume Up button.
- Quickly press the Volume Down button.
- Press & hold the Power button until the screen goes black.
- Release the Power button, and then quickly press and hold it along with Volume Down button simultaneously for about 5 seconds.
- After that, go of the Power button, but still holding down the Volume Down button for at least 5 seconds.
- When iTunes shows up a recovery prompt, just release the Volume Down button on your iPhone Xs. You have successfully entered DFU mode and start restoring your iPhone through iTunes.
If you see Apple logo or “Connect to iTunes” prompt on your iPhone screen, this means your phone has unsuccessfully entered DFU mode. S, you need to start all over. When the process í completed, simply force restart your iPhone XS to DFU mode.
These are potential solutions to fix your iPhone XS Stuck at Apple logo screen. If you feel this post helpful, let’s know in the comment below.